The Challenge
When Cindy Sardo took over the auxiliary program at Tower Hill School in 2017, she expanded it extensively. She had to use two separate software solutions to manage the growing program. She used one solution for registration and billing and another to manage daily attendance for their before and aftercare programs. Unfortunately, inaccurate billing impacted families, leading families to distrust the system. One time, families weren't billed, and often, family invoices contained incorrect amounts.
A Tailored Solution
The team at Homeroom listened intently to understand Tower Hill's specific needs. Based on these insights, Homeroom worked diligently to customize the platform, ensuring a perfect fit for their requirements. This collaborative approach resulted in a streamlined solution that provided a centralized platform for managing all student programs.
Effortless Billing and User-Friendliness
Tower Hill experienced a positive shift with Homeroom. Families reported that the platform was straightforward to use and navigate, and they never had billing inconsistency. The school staff also found Homeroom intuitive and user-friendly, allowing for a smooth learning curve and efficient adoption.
Streamlined Provider Activity Management
Tower Hill streamlined payment to their outside instructors by adopting Homeroom's activity provider management solution. Homeroom now handles all payments, eliminating the task for the billing office of issuing 1099s and checks, freeing up valuable time and resources. Moreover, Homeroom ensures the timely collection of Tower Hill's earnings, simplifying financial management.
Enhanced Reporting and Improved Visibility
The billing office can now access accurate and comprehensive reports to reconcile revenue effortlessly. Furthermore, the platform facilitates easy tracking of aftercare services provided free or at a reduced cost to Tower Hill staff members. This newfound visibility empowers the school to make informed decisions regarding program costs and budget allocation.
Looking Ahead
With Homeroom by its side, Tower Hill has transformed its student program management. Billing frustrations are a thing of the past, replaced by a smooth and efficient system. The platform empowers families and staff with its user-friendly interface, while the billing office enjoys enhanced clarity and control. This successful partnership positions Tower Hill for continued success, allowing them to dedicate their resources to what truly matters – fostering memorable experiences for students.
